Sanity.com.au uses Australia Post as its carrier for both domestic and international orders. We ship Monday through to Friday. Shipping times will vary based on product availability.
The website will calculate shipping prices and offer you the best services to send your order.
If you have ordered a variety of products that is and isn't in stock, we will hold the in stock items for 10 days. If you have a pre-order product in your cart, you may be able to choose to receive your order items as they are available (i.e. opted in for partial shipping) at an additional cost. Partial shipping does not apply to international orders.
Australia Post Collect
Select a convenient and free local collection point at more than 4,500 locations Australia-wide including supermarkets, pharmacies, Post Offices or 24/7 Parcel Lockers with Australia Post Collect. In the checkout, choose the “Collect” tab and type in your suburb to see an available list of locations near you. Your order will be delivered to your chosen location and you’ll receive an email or text notification when it is ready to collect.
Domestic eParcel Shipping
Domestic eParcel orders can usually be expected 2-5 business days after shipping.
The website will calculate and offer you the best way to send your order.
eParcel starts from $6.95. Charges are based on the contents and the delivery location of your order. A flat shipping rate is charged for all packages under 500 grams.
Some items can be sent through our budget letter post service for $1.69. This service will be offered where available and can usually be expected in 2-10 business days after shipping. This service is not trackable.
Domestic Express eParcel Shipping
Domestic express post orders can usually be expected 1 - 3 business days after shipping.
Express Post shipping starts from $9.95. All express orders under 500 grams are charged at $9.95. Charges are based on the contents and the delivery characteristics of your order.
Australia Post guarantee next day delivery through their Express Post Delivery Network to the following zones in Australia:
|Canberra||0200-0250; 2600-2639; 2900-2920|
|Sydney and suburbs||1000-1920; 2000-2249; 2555-2574; 2740-2786|
|Melbourne and suburbs||3000-3210; 3335-3338; 3340; 3427-3429; 3750#-3755; 3757; 3765-3767; 3782; 3785-3796; 3800-3809; 3810#; 3910-3915; 3930-3934; 3975-3977; 8000-8899|
|Geelong and suburbs||3211-3220|
|Latrobe Valley||3825; 3840-3844|
|Gold Coast||4210-4299; 9726; 9728; 9729|
|City of Toowoomba||4350; 4352|
|Sunshine Coast Areas||4550-4601|
|Hervey Bay City||4655|
|Hobart Area||7000-7019; 7050-7053; 7055; 7892|
Service guaranteed to township only.
Service guaranteed to Mail Centre Post Office Boxes only.
Domestic - Same Day Shipping - SYDNEY ONLY
Sanity.com.au uses Star Track to delivery Sydney orders the same day ordered. Orders must be placed prior to 1pm and all items are IN STOCK.
Same Day Shipping starts from $15.00.
Charges are based on the contents and the delivery characteristics of your order.
Sanity.com.au uses Airmail for all international orders.
International shipping charges starts from $9.95. Charges are based on the contents and the delivery characteristics of your order.
International orders can be expected within 10-15 business days after shipping but (worst case) may take up to 8 weeks depending on the postal service in the country you are sending to. When ordering for international delivery please note that unless otherwise stated all of our DVDs and Blu-ray discs on Sanity.com.au are formatted for the Australian market: PAL format and region 4.
Game product orders are only available to ship to Australian addresses. All orders will be shipped by Standard Australia Post.
There will be a $6.60 flat rate games shipping charge in addition to all other shipping charges that may be applicable to your order (even if your order contains non-game products that qualify for free or discounted shipping).
Sanity.com.au will at times offer Free shipping on selected New Release and Pre Order. Choosing a 'free shipping item' entitles you to have that unit of the order shipped at no charge. Sanity.com.au has the right to change or remove free shipping on a title at any time. Free Shipping promotions only apply for eParcel/Standard Domestic Services Australia. They do not apply to international orders, Same Day or Express Post orders.
Shipping Prices may change at Sanity's discretion
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