This policy outlines how SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED manage your personal information and applies to all your dealings with us, online and otherwise. This policy is subject to Australian privacy law. SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to our operations. Please visit this page periodically to check for updates.
What Kind Of Personal Information SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Collects And How It Is Collected
Direct Collection
We store the personal information you enter on the Website or give to SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED in other ways. We obtain most personal information through the SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED account registration process and updates to account details. You may provide information when you request or acquire a product or service from SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with us in person, by email, telephone, or in writing.
The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details, and other personal information we collect in the course of a transaction or that you provide to us when you contact us.
Cookies
We use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies.
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest, based on that information. In some cases, a web page might contain more than one cookie; the information gathered from these different cookies is used to build statistical and demographic information which does not identify you personally but may be used by SANITY MUSIC STORES PTY LTD, SANITY.COM PTY LIMITED, advertisers, and other third parties for marketing and promotional purposes.
Cookies are also used to support A/B testing, website analytics, and personalisation of on-site content to help improve your experience. In addition, cookies may be used for push notifications and messaging services delivered through Insider, which assist in providing personalised updates, promotional messages, and reminders based on your interaction with our website. These cookies enable us to test website features, measure engagement, and deliver relevant communications more effectively.
To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED’s features, and we recommend that you leave them turned on.
Indirect Collection
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED endeavours to collect personal information about an individual only from that individual. In some circumstances, we may obtain personal information from a third party, such as advertising or analytics partners including Insider or Rakuten, who provide insights or aggregated engagement data to help us improve and personalise your experience.
How SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Uses The Information You Provide
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. We generally use personal information to:
In most cases where we ask you to provide information about yourself, if you do not provide that information, SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED will not be able to provide you with the requested product or service.
Does SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Share The Information It Receives About Me?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may provide your information to:
One third party your cookie information is shared with is Rakuten.
Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalisation of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links:
https://rakutenadvertising.com/legal-notices/services-privacy-policy/
https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
We also use services provided by Insider to deliver personalised on-site content, product recommendations, and push notifications. Insider may collect and process cookie information, digital identifiers, and interaction data to support personalisation, A/B testing, analytics, and communication delivery on behalf of SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED. For more information, please refer to the Insider Privacy Policy.
Updating Personal Information
SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED endeavour to ensure that the personal information it holds is accurate, complete, and up-to-date. You can update your account information via the Log In section on our website or by writing to us at the contact address detailed in this privacy policy.
How To Contact SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED
If you have enquiries or wish to provide feedback about this policy, please email the Privacy Officer at [email protected], or by mail at:
SANITY MUSIC STORES PTY LTD
Dock 15
1 Eucalyptus Place
Eastern Creek NSW 2766
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