Privacy and Security

This policy outlines how SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED manage your personal information and applies to all your dealings with us, on line and otherwise. This policy is subject to Australian privacy law. SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to our operations. Please visit this page periodically, to check for updates.

What Kind Of Personal Information SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Collects And How It Is Collected

Direct Collection

We store the personal information you enter on the Website or give to SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED in other ways. We obtain most personal information through the SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED account registration process and updates to account details. You may provide information when you request or acquire a product or service from SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED in person, by email, telephone or in writing.

The personal information that we collect on individuals may include, but is not limited to, your name, contact details (including email, home address and billing address), payment details and other personal information we collect in the course of a transaction or that you provide to us when you contact us.

Cookies

We use a feature of your browser called a cookie to assign your computer a 'User ID'. Cookies contain information by which SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies.

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.

To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED’s coolest features, and we recommend that you leave them turned on.

Indirect Collection

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED endeavours to collect personal information about an individual only from that individual. In some circumstances SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may obtain personal information from a third party.

How SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Uses The Information You Provide

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED generally uses personal information to:

• provide you with products or services you have requested
• personalise and customise your experiences on SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED;
• help SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED manage and enhance its services;
• communicate with you;
• provide you with ongoing information about opportunities on SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED in which SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED believes you may be interested;
• give you the opportunity from time to time to receive newsletters from SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED.

In most cases where SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED asks you to provide information about yourself, if you do not provide SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED with that information, SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED will not be able to provide you with the requested product or service.

Does SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED Share The Information It Receives About Me?

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED may provide your information to:

• third parties engaged by SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising; and
• third parties authorised by you to receive information held by SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED.

One third party your cookie information is shared with is Rakuten.

Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

https://rakutenadvertising.com/legal-notices/services-privacy-policy/
https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

Updating Personal Information

SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can update your SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED account information via the Log In section on our Website or by writing to SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED at the contact address detailed in this privacy policy.

How To Contact SANITY MUSIC STORES PTY LTD and SANITY.COM PTY LIMITED

If you have enquiries or wish to provide feedback about this policy, please email to the Privacy Officer at [email protected], or by mail at

SANITY MUSIC STORES PTY LTD

Unit 59 Greenway Shopping Centre

1187 The Horsley Drive

Wetherill Park NSW 2164