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ELITE


ELITE Loyalty Program Frequently Asked Questions

What is the Sanity ELITE Loyalty program?

The Sanity ELITE Loyalty program rewards you for your purchases where you earn a point for every dollar you spend. 250 points is a $10 Reward! You'll also have access to members only offers, new sales events, pre-orders and what to know through our email newsletters! You can also earn ELITE Points for writing reviews! Simply log in and submit a review on a product - when it gets approved by our team, we will award your account points! Plus, ELITE Members receive free shipping across orders $150+ * 

*Domestic e-Parcel Shipping. Excludes Gaming Products

How do I join the Sanity ELITE Loyalty program??

You can join the Sanity ELITE Loyalty program our website for free! Visit our customer registration page here to join online, enter your details and that's it, you're an ELITE loyalty member! Make sure to subscribe to emails so you recieve your rewards!

Who can I talk to about my Sanity ELITE Loyalty account??

 

How do I earn Sanity ELITE Points??

You will earn points from your very first purchase at Sanity! They will be awarded to your account after your Sanity online order has been shipped. Please note, in order to earn rewards from your points, you must provide a valid email and agree to receive direct marketing. You can also earn ELITE points after a product review you've submitted has been approved by our team.

I used to shop at Sanity stores but never online. I'm an ELITE member - how do I link my account??

You can create an account on our website using the email address you used to sign up to Elite. Our system will automatically match your account details together based off your email. If you are unsure of the email address you’ve used, please use our live chat or use the contact us button at the bottom of the page.

When will I receive my ELITE Reward??

You will be rewarded at the beginning of each calendar month, based on your accumulated points so far. For every 250 Loyalty Points, you will be rewarded with a $10 Sanity ELITE Reward Code. However, in order to earn rewards from your points, you must provide a valid email and/or mailing address and agree to receive direct marketing.

How do I use or redeem my ELITE Reward??

ou can redeem your Sanity ELITE Reward Code at the checkout page. Make sure you've logged in before finalising your purchase. Simply click "Reward Code" as your payment method and enter in the code! That's it!

How do I see my ELITE Points balance or history??

You can check your Account History online by logging in and clicking on My Account


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