Gift Cards


Can I buy and redeem Sanity gift cards online?

Absolutely. Sanity gift cards can be purchased and used online or in any Sanity store. Click here to purchase a gift card.

A gift card—or several gift cards—may be used in payment for part or all of your order. To redeem a gift card simply select Gift Card as your payment method and, when prompted, enter the gift card details.

If your order value is greater than your gift card(s), you will need to pay the balance by another payment method.

If your order is less than the value of your gift card(s) the balance will remain on your gift card(s) for redemption at a later date.

Note: the gift card will be redeemed at this time. Any balance being paid by another method will not be charged until we dispatch your order.

What are the terms and conditions of Sanity gift card use?

The terms and conditions of use, which are also printed on the back of the gift cards, include:

  • Treat gift cards like cash.
  • We are not responsible for lost or stolen gift cards.
  • Defaced, mutilated, altered, lost, or stolen cards will not be replaced, refunded, or redeemed.
  • Gift cards are: redeemable for merchandise or services at participating Sanity stores and Sanity.com.au only; not redeemable for cash and cannot be used for payment of credit or retailer accounts; must be redeemed before expiry date shown on card; will be void and may not be redeemed after expiry date; cannot be reloaded; are partially redeemable.
  • It is your responsibility to use the full value before expiry date.
  • Gift cards are not eligible for gaming items online to prevent fraudulent activity.
  • Cash will not be given for any unused balance.
  • Unused balance on expiry of this card will not be refunded or credited.
  • If your purchase exceeds the available gift card balance, you must make up difference with another payment method.
  • You are liable for all transactions on your card except to the extent to which there has been fraud or negligence by us or any of our employees.
  • Check the available gift card balance by calling 1300 55 33 80.
  • We reserve the right to change any terms contained in these Terms of Use at any time. Changes to Terms of Use will be available on Sanity.com.au.

Can I buy and redeem Sanity E-Vouchers online?

Absolutely. Sanity E-Vouchers can be purchased and used online. Click here to purchase an E-Voucher. Click here for gift cards available to use online and at stores.

An E-Voucher may be used in payment for part or all of your order. To redeem an E-Voucher, simply select E-Voucher as your payment method and, when prompted, enter the E-Voucher details.

If your order value is greater than your E-Voucher(s), you will need to pay the balance by another payment method.

Note: Sanity.com.au takes payment upon shipment of your order not when order is placed. If paying by E-Voucher please retain your e-voucher until the order is shipped.

What are the terms and conditions of Sanity E-Vouchers use?

The terms and conditions of use include:

  • E-Vouchers are treated like cash.
  • Sanity.com.au is not responsible for lost, stolen or misplaced E-Vouchers.
  • E-Vouchers are redeemable for goods on sanity.com.au and in-store purchases. They are not redeemable for cash and cannot be used for payment of credit or retailer accounts.
  • E-vouchers must be redeemed before expiry date shown, otherwise they will be void and cannot be redeemed after expiry date. E-vouchers are partially redeemable and do not need to be used all in the one purchase.
  • E-Vouchers cannot be exchanged, extended or replaced.
  • The value shown on e-voucher(s) includes GST.
  • Should sanity.com.au suspect any fraud relating to E-Voucher(s), sanity may refuse to redeem the E-Voucher until sanity.com.au is satisfied that no fraud has occurred.
  • Cash will not be given for any unused balance. Any unused balance on expiry of this card will not be refunded or credited.
  • If your purchase exceeds the available E-Voucher balance, the difference must be made with another payment method.
  • E-voucher balances can be checked by visiting http://www.sanity.com.au/GiftCards or calling our Support centre on (02) 9774 8396.
  • Sanity.com.au reserves the right to amend or alter E-Voucher terms and conditions at any time, without prior notice. Changes to Terms of Use will be available on Sanity.com.au.
  • E-voucher purchases over $100 may require an identification check. A sanity.com.au team member may contact you to confirm ID prior to mailing the e-voucher.
  • E-vouchers are only available in quantities of five. Bulk orders will need to be placed through the Support Centre on (02) 9774 8396.