This book offers a comprehensive, practice-based introduction to conducting effective program evaluations. It presents the Trident Approach, a three-prong framework focused on outcomes, process, and stakeholder perspectives that supports robust, real-world evaluations.

Designed for practitioners, policy professionals, managers, and students, this guide walks readers through every stage of the evaluation lifecycle—from identifying needs and formulating questions, to gathering credible data and communicating actionable findings. The book balances methodological guidance with practical tools, case examples and insights drawn from real evaluation practice. Whether you’re seeking to improve service quality, meet accountability demands, fulfil accreditation requirements or influence policy, this book equips you to conduct evaluations that are credible, useful, and grounded in everyday professional contexts. More than just a technical manual, it fosters a reflective mindset—one committed to learning, integrity, and positive change.

Program Evaluation: A Practical Guide for Practitioners in Health Care, Social Care and Education is an essential resource for those who wish to use evaluation to generate insight, foster improvement, encourage continuous quality improvement, and support evidence-informed practice.