This book offers practical, actionable guidance for effectively managing IT suppliers. The opening chapters establish a strong foundation by delving into the essentials of vendor selection and the core principles of successful negotiation. Building on this groundwork, later sections tackle advanced topics, including crafting detailed SLAs, monitoring supplier performance, and mitigating risks. Each chapter is structured to equip readers with the tools and insights needed to seamlessly integrate these concepts into their daily operations. Packed with strategies and best practices, the book empowers readers to navigate the complexities of IT supplier management with skill and confidence.

Features:

• Addresses critical element of supplier relationship management to assist supply chain professional to improve the supplier interaction
• Includes basic considerations for laws and standards that need to be referenced when drafting contracts with IT suppliers
• Discusses data laws for the African continent as a whole
• Covers building strategic partnerships including traditional western partnerships, building partnerships on the African continent, middle east and Asia
• Explores guidelines on why and how to implement different aspects of supplier management

This book is aimed at professionals in supplier relationship management, and graduate students in IT and management.