Typically, people are afraid of having to face emotions and manage them. This is particularly problematic when a leader is trying to enable a change within an organisation. So how do leaders and managers of change address emotion – this book delves into the aspects of change that managers often don’t like to acknowledge but need to embrace to truly understand behaviours and implement change.

The reality is, change is now part of the ‘everyday’ business, but many leaders do not have a clue how to manage it, so it is successful and generates a good investment rather than a loss. People do not like it when their thoughts and feelings are dismissed, ignored or avoided because this makes them feel under-valued and de-motivated. The answer is to use a holistic approach with the end person in mind perspective in leading, planning and managing change. Sharing findings from some of the latest research conducted on the behavioural elements of leading change, the book is a practical guide with a unique approach that has been tried and tested in a multitude of organisations on how to lead people through complexity and uncertainty so they are resilient and the organisation is future ready.

This book brings together foresight tools, such as horizon scanning and trend analysis, along with organisational development tools, such as team, systems and process analyses, to really bottom out the type of change they are planning. This book helps leaders plan change that is future fit, benefits the organization, and, importantly, the people within the organization.