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This book integrates perspectives from Conversation Analysis and discursive psychology to shed light on doctor-patient communication in asynchronous web-based interactions through the lens of the discourse of comfort. While previous research has been done in this space on face-to-face encounters, this book seeks to bring further attention to comfort in online text interactions between doctors and patients, examining its capacity to convey emotional support, encourage “troubles-telling,” and facilitate problem solving in medical encounters. A discursive psychology approach provides a complementary perspective to ethnomethodology and CA frameworks, applied to an extensive corpus with data scraping in Python. While Chinese data is featured, this integrated approach allows for a nuanced view of the differences between spoken and online interactions as well as the role of technology in the organization of talk and doctor-patient communication more broadly.
This book will be valuable reading for students and scholars interested in talk-in-interaction, conversation analysis, health communication, language and health, pragmatics, and social psychology.
Title: Discourse Of Comfort In Chinese Online Medical Consultations
Format: Hardback Book
Release Date: 19 Sep 2025
Author: Ying Jin
Sku: 3387415
Catalogue No: 9781032786728
Category: Language & Linguistics
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