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Written by the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement, this book provides a thorough grounding in how to implement QFD. Yoji Akao explains the concepts and methods of this remarkable systems engineering approach. He demonstrates use and promotion of quality deployment charts and quality control process charts with regard to pre-production, as well as reliability deployment. He covers QFD for the construction and service industries and for software development. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference for QFD implementation.
Ideal for readers interested in business leadership & management.
Title: Quality Function Deployment
Format: Paperback Book
Release Date: 03 Nov 2004
Author: Yoji Akao
Sku: 3374007
Catalogue No: 9781563273131
Category: Business Leadership & Management
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