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Fasten Your Seatbelt: The Passenger is Flying the Plane

Nawal K. Taneja
Paperback Book  |  Business Leadership & Management  |  06 Jun 2019
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Fasten Your Seatbelt: The Passenger is Flying the Plane/Product Detail/Business Leadership & Management
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This book firstly examines customer behaviour and how to address it. Secondly, it discusses the required changes on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with Taneja's previous books, the primary audience continues to be senior level practitioners within the global airline industry.

Title: Fasten Your Seatbelt: The Passenger is Flying the Plane

Format: Paperback Book

Release Date: 06 Jun 2019

Author: Nawal K. Taneja

Sku: 3368076

Catalogue No: 9781138383685

Category: Business Leadership & Management

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