With more than 200 diagarms and photos illustrating visual techniques, this book explains why conventional work areas, where fragmented information flows from "top to bottom," must be replaced by the "visual workplace," where information flows in every direction. It details how visual management can make the factory a place where workers and supervisors freely communicate so that every employee can take improvement action. The author explores techniques for fostering cohesion within work groups, clear communication, absenteeism reduction, and employee feedback.