If you do what you've always done, you'll get what you've always got, and if what you've always got isn't good enough, you need to do something else. Second Order Project Management will help alleviate the frustration that every member of the profession has experienced when trying to gain approval for investment in process improvement from sponsors. Illustrated by extracts from a series of interviews with an international group of very senior managers responsible for managing highly complex projects, Michael Cavanagh explains there is nothing magical, or even complicated, about Second Order Project Management.