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Total Organizational Excellence: Achieving world-class performance sets down an implementation framework to guide managers on how to improve business performance in all types of organization. Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, it shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of successful strategy deployment and change management.
Ideal for readers interested in business leadership & management.
Title: Total Organizational Excellence
Format: Paperback Book
Release Date: 30 Aug 2004
Author: John S. Oakland
Sku: 3365853
Catalogue No: 9780750652711
Category: Business Leadership & Management
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