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Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.
Ideal for readers interested in business leadership & management.
Title: Understanding, Managing and Implementing Quality
Format: Paperback Book
Release Date: 13 Dec 2004
Author: Jiju Antony
Sku: 3365505
Catalogue No: 9780415222723
Category: Business Leadership & Management
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