A practical, hands-on guide to sales management, 7 Secrets to Successful Sales Management presents an integrated approach to sales management. It combines the author's years of management experience with innovative, cutting-edge strategies for motivating the sales force, recruiting quality salespeople, and training new employees. The author focuses on key factors that sales managers can use to boost sales and maximize productivity and clearly explains concepts such as team selling, ethics, customer service, and conflict resolution. The book provides a step-by-step approach to performance management and effective motivation.