The second edition of the bestselling textbook has been updated with a synopsis of the latest changes in the fields of intercultural communication and leadership development. This includes new benchmark interviews from some of the world's foremost companies; updates on previous statistics; a wealth of proven guidelines, tools, and models; and two new chapters focusing on the influence of gender and technology on culture and leadership. With contributions and endorsements from some of the most important thought leaders in leadership development and intercultural communication, this edition offers a resource for designing, delivering, and evaluating successful leadership theories and practices to both academics and practitioners.