Despite more than a decade of change, the United States health care delivery system is still in the early stages of its transformation into a truly effective, cost efficient and compassionate system. In Healthcare.com: RX for Reform, Dr. David Friend, trained in both medicine and business, delineates the symptoms of the ailing healthcare system and offers a vision for the future. To tackle these challenges we must strike a balance between the seemingly dissimilar disciplines of economics, medicine, technology, and politics. Dr. Friend proposes tearing down the brick-and-mortar delivery model and replacing it with a Virtual Health Care System.