One of the worst recessions for the past 100 years, businesses failing, a revolution in technology, increasing financial constraints, compliance stifling the ability to be nimble, changing consumer behaviour, and a market driving products towards commoditisation this is the perfect storm facing the banking industry.   Disruption provides a critical understanding of the impact of the current economic crisis and the current industrial revolution on financial services, the new trends in the sector, and the opportunities for banks to leverage their unique assets and pre-empt challengers from gaining meaningful market share. The book also provides top-level advice about transforming financial services organisations by finding the right balance between short-term requirements and the imperative of long-term change. This balancing act is what the authors call the "ambidextrous approach", which requires focus on two strategic initiatives: performance and innovation. AUTHORS: Ignacio Garcia Alves is the global CEO of Arthur D. Little. He focuses on linking startegy, innovation and transformation for technology-intensive and converging industries. With 30 years of experience, Ignacio brings out the best of his creative thinking and strategic problem-solving skills in advising CEOs from around the world. Philippe De Backer is Managing Partner and Global Practice Leader of Financial Services at Arthur D. Little. Philippe draws from his extensive experience as a global leader in financial services to share a proactive view on the disruption in banking and emerging business models, which are reshaping the sector and many industries as traditional business boundaries are blurring.  Juan Gonzalez is a Partner at Arthur D. Little. He has worked extensively on the impact of technological change on the information flows that shape organisations and their interactions with their environment.  SELLING POINTS: . A must-read book about banking and financial services that analyses the future and opportunities . Covid-19 will have a major impact on financial services and banking this will be the first book to publish exploring this . Written by two leading thinkers and advisers from world-class consultancy firm Arthur D. Little . Includes original interviews and insights from executives and major players from the world of banking