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Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about:
Ideal for readers interested in business leadership & management.
Title: Excellence Wins
Format: Hardback Book
Release Date: 11 Apr 2019
Author: Horst Schulze
Sku: 2952395
Catalogue No: 9780310352099
Category: Business Leadership & Management
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