Emergency Dispatch and Human Rights

This comprehensive guide shows how to integrate human rights principles into the everyday work of law enforcement communication professionals. Drawing from extensive research and field experience, the book equips dispatchers and operators with strategies to navigate complex situations while upholding human rights standards. Readers will gain an understanding of human rights history and the history of dispatching, analyze relevant legal frameworks, explore the dynamics of power in policing, and learn practical strategies for applying human rights principles in communication with the public. This user-friendly book provides tangible tools for communication professionals to apply human rights principles in real-world scenarios, setting a new standard for ethical policing.

The book will be of interest to emergency service dispatchers, non-dispatch supervisors/managers, and students in criminal justice or emergency service programs, as well as those involved in policymaking, training, and implementation within policing organizations.