Managing Crises

Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.
This book shows you how to:
Avoid a crisis entirely
Lay the groundwork for managing a crisis
Know when a crisis is imminent
Contain and resolve a crisis
Learn from each crisis you've resolved