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Sanity Account - Frequently Asked Questions

Why should I sign up to become a Sanity member?

By becoming a member, you will be able to earn Sanity Points on every purchase. As a member, you can also customise and save your search as well as ensure that the site remembers your shipping details, which will save you time retyping them at your next purchase. You can even log in to rate and review products.

I've just created an account? Now what do I do?

Start browsing! You can search by keyword or narrow your using the dropdown menu or Search. You can also sign up for the Sanity.com.au Email Newsletter at the bottom of this page to stay up to date with the latest releases.

Can I track my orders?

Yes, once you're a member, all your purchases are kept under your login! (Just make sure you login before checking out!) You'll see all of your previous orders, invoices, tracking numbers and your ELITE points balance!

How do I change my address?

You can check your account details, including your adddress, online by logging in and clicking on My Account


customer promise
sanity icon Help you find exactly what you are looking for, even if you aren't sure yourself!
sanity icon Track down the hard to find as quickly as possible - if it's available, we will get it!
sanity icon Deliver fast and friendly service to every customer.
sanity icon Provide you with the hottest, the latest and a great range.
sanity icon And if you're not satisified, you can exchange or with a receipt, get your money back - no questions asked!