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Sanity Help Menu: E-Vouchers

E-Vouchers

E-Vouchers


Can I buy and redeem Sanity E-Vouchers online?

Absolutely. Sanity E-Vouchers can be purchased and used online. Click here to purchase an E-Voucher. Click here for gift cards available to use online and at stores.

An E-Voucher may be used in payment for part or all of your order. To redeem an E-Voucher, simply select E-Voucher as your payment method and, when prompted, enter the E-Voucher details.

If your order value is greater than your E-Voucher(s), you will need to pay the balance by another payment method.

Note: Sanity.com.au takes payment upon shipment of your order not when order is placed. If paying by E-Voucher please retain your e-voucher until the order is shipped.

What are the terms and conditions of Sanity E-Vouchers use?

The terms and conditions of use include:

  • E-Vouchers are treated like cash.
  • Sanity.com.au is not responsible for lost, stolen or misplaced E-Vouchers.
  • E-Vouchers are redeemable for goods on sanity.com.au and in-store purchases. They are not redeemable for cash and cannot be used for payment of credit or retailer accounts.
  • E-vouchers must be redeemed before expiry date shown, otherwise they will be void and cannot be redeemed after expiry date. E-vouchers are partially redeemable and do not need to be used all in the one purchase.
  • E-Vouchers cannot be exchanged, extended or replaced.
  • The value shown on e-voucher(s) includes GST.
  • Should sanity.com.au suspect any fraud relating to E-Voucher(s), sanity may refuse to redeem the E-Voucher until sanity.com.au is satisfied that no fraud has occurred.
  • Cash will not be given for any unused balance. Any unused balance on expiry of this card will not be refunded or credited.
  • If your purchase exceeds the available E-Voucher balance, the difference must be made with another payment method.
  • E-voucher balances can be checked by visiting http://www.sanity.com.au/GiftCards or calling our Support centre on (02) 9774 8396.
  • Sanity.com.au reserves the right to amend or alter E-Voucher terms and conditions at any time, without prior notice. Changes to Terms of Use will be available on Sanity.com.au.
  • E-voucher purchases over $100 may require an identification check. A sanity.com.au team member may contact you to confirm ID prior to mailing the e-voucher.
  • E-vouchers are only available in quantities of five. Bulk orders will need to be placed through the Support Centre on (02) 9774 8396.